The service robotics market has seen remarkable growth in recent years, driven by advancements in robotics, artificial intelligence (AI), and automation technologies. In 2023, the market for service robots reached a value of USD 37.96 billion, and this figure is expected to soar to USD 245.87 billion by 2032, growing at a compound annual growth rate (CAGR) of 23.1%. As industries continue to adopt robotics for a wide range of tasks, the service robotics market is poised for significant expansion. In this blog, we will explore the market overview, size, trends, growth factors, and key players shaping the future of service robotics.
Service Robotics Market Overview
Service robots are autonomous or semi-autonomous machines designed to perform specific tasks for humans. These robots are typically used in non-manufacturing sectors such as healthcare, logistics, retail, and hospitality. Service robots differ from industrial robots, as they are designed to assist with services rather than production processes. They include medical robots, logistics robots, cleaning robots, and robotic assistants, among others.
The growing adoption of automation, the need for labour cost reduction, and technological advancements in AI, sensors, and machine learning are major drivers of the service robotics market. Additionally, the COVID-19 pandemic accelerated the demand for contactless services, further boosting the use of service robots in sectors such as healthcare and hospitality.
Service Robotics Market Size
The service robotics market was valued at USD 37.96 billion in 2023 and is expected to grow at an impressive CAGR of 23.1% between 2024 and 2032. By 2032, the market is projected to reach USD 245.87 billion. The increasing application of robotics across industries such as healthcare, logistics, agriculture, and hospitality is expected to contribute significantly to this growth.
The healthcare sector, in particular, has been a major contributor to the market size, with surgical robots, rehabilitation robots, and delivery robots becoming integral parts of medical services. Furthermore, logistics robots and service robots in hospitality and retail are witnessing increased adoption as companies seek to improve efficiency and customer service.
Service Robotics Market Trends
Increased Adoption in Healthcare: One of the most prominent trends in the service robotics market is the growing use of robots in healthcare. Surgical robots, like those developed by Intuitive Surgical, have revolutionized minimally invasive surgeries, offering higher precision and faster recovery times. Additionally, robots for patient care, rehabilitation, and logistics within healthcare facilities are becoming increasingly common.
Rise of Autonomous Mobile Robots (AMRs): Autonomous mobile robots, especially in logistics and warehousing, are gaining popularity due to their ability to autonomously transport goods, reducing human intervention. Companies like Daifuku and KUKA AG are leading the way in developing advanced AMRs that streamline warehouse and supply chain operations.
AI Integration: The integration of artificial intelligence (AI) into service robots is a key trend, enabling these robots to learn from their environment, improve performance over time, and make smarter decisions. AI-powered robots are becoming more intuitive, efficient, and cost-effective, enhancing their utility across various industries.
Growth in Retail and Hospitality Sectors: Service robots are increasingly being deployed in retail and hospitality environments for tasks such as cleaning, customer service, and delivery. Robots in these sectors not only improve operational efficiency but also enhance customer experiences through personalization and contactless services.
Human-Robot Collaboration: Human-robot collaboration (HRC) is another trend driving the service robotics market. Service robots are designed to work alongside humans, assisting with tasks that are repetitive, dangerous, or require precision. This collaboration is particularly prominent in healthcare and logistics, where robots support human workers.
Smart Manufacturing Market Segmentation
Components
Hardware
Software
Services
Technologies
Programmable Logic Controller
Supervisory Controller and Data Acquisition (SCADA)
Enterprise Resource and Planning
Human Machine Interface
Product Lifecycle Management
Manufacturing Execution System
Distributed Control System
3D Printing
Others
End Use
Automotive
Aerospace and Defence
Chemicals and Materials
Healthcare
Food and Beverage
Oil and Gas
Others
Regions
North America
Europe
Asia Pacific
Latin America
Middle East and Africa
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Service Robotics Market Growth
The service robotics market is experiencing significant growth, and several factors contribute to this upward trend:
Technological Advancements: Continuous advancements in AI, machine learning, and robotics technologies are enabling service robots to perform more complex tasks autonomously. Enhanced sensors, improved mobility, and better AI algorithms are allowing robots to work more efficiently and interact seamlessly with humans.
Increased Demand for Automation: As businesses seek to reduce operational costs and improve productivity, the demand for service robots across various sectors has increased. From automated delivery systems in logistics to robot-assisted surgeries in healthcare, companies are increasingly turning to automation to meet the growing demand for services.
Aging Population: The aging population globally is driving the demand for healthcare robots, especially in elderly care and rehabilitation. Robots that assist in surgeries, physical therapy, and patient monitoring are becoming essential in addressing the needs of an aging demographic.
Labour Shortages: In sectors such as hospitality, logistics, and healthcare, there is a growing demand for workers. Service robots are filling this gap by performing repetitive tasks that would otherwise require human intervention, allowing businesses to optimise operations while mitigating the effects of labour shortages.
COVID-19 Impact: The pandemic accelerated the adoption of service robots, particularly in healthcare and hospitality sectors, where contactless services became essential. Robots are now being used to deliver medications, disinfect spaces, and provide virtual assistance, contributing to the ongoing market growth.
Service Robotics Market Forecast
The service robotics market is expected to continue its rapid growth, with a projected CAGR of 23.1% from 2024 to 2032. By 2032, the market is estimated to reach USD 245.87 billion. The healthcare sector, logistics, and retail will remain key drivers of this growth. Moreover, the integration of AI, advancements in mobility, and the shift towards automation will further fuel the market's expansion in the coming years.
Competitor Analysis
Omron Corporation: Omron is a leading player in the service robotics market, particularly in the areas of industrial automation and healthcare robotics. The company’s robotics division focuses on developing robots for medical applications, including rehabilitation and patient care.
Daifuku Co., Ltd.: Daifuku is one of the world’s leading companies in material handling systems, including automated storage and retrieval systems (ASRS). The company is also involved in developing service robots for logistics applications, helping companies optimise supply chain management.
Intuitive Surgical, Inc.: Known for its revolutionary da Vinci surgical systems, Intuitive Surgical is a pioneer in the healthcare robotics market. Its surgical robots enable minimally invasive procedures with enhanced precision and control, contributing to the overall growth of the service robotics market.
Kollmorgen Corporation: Kollmorgen specializes in precision motion control systems, which are integral to service robots. The company’s robotics solutions are used in a variety of industries, including healthcare, logistics, and automation.
KUKA AG: KUKA is a key player in the robotics market, offering solutions across industrial, healthcare, and service applications. The company is known for its collaborative robots (cobots), which work alongside humans in a variety of sectors, from healthcare to logistics.
Others: Other players in the service robotics market include Boston Dynamics, iRobot Corporation, SoftBank Robotics, and ABB Ltd., all of which are contributing to the development of robots in healthcare, logistics, and other service sectors.
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