Qatar Airways, the national carrier of the State of Qatar, is renowned worldwide for its commitment to luxury, efficiency, and excellence in air travel. The Qatar Airways Muscat Office plays a pivotal role in serving passengers across Oman, offering premium customer support, comprehensive booking services, and professional travel assistance for both leisure and corporate clients. Conveniently located in Muscat, the capital city, this office provides essential travel solutions such as flight reservations, ticket modifications, cargo services, and loyalty program assistance. For travelers in Oman, the Qatar Airways Office in Muscat serves as a trusted partner in ensuring smooth and stress-free journeys across Qatar Airways’ extensive global network.

Qatar Airways Muscat Office Contact Information

Office Address:
Qatar Airways Muscat Office
Qatar Airways Tower, Shatti Al Qurum,
Muscat, Sultanate of Oman

Phone Number:
+968 2466 2260 (General Inquiries)
+968 2466 2233 (Customer Service)

Email:
muscatreservations@om.qatarairways.com.qa

Working Hours:
Sunday to Thursday: 8:30 AM – 5:30 PM
Friday: Closed
Saturday: 9:00 AM – 1:00 PM

Services Provided at the Qatar Airways Muscat Office

The Qatar Airways Office in Muscat offers a wide array of customer services designed to meet the needs of travelers flying domestically or internationally. The dedicated team ensures that every passenger enjoys personalized attention and premium service.

1. Flight Bookings and Ticketing

Passengers can easily book flights to destinations across Europe, Asia, Africa, the Americas, and Oceania through the Muscat office. Services include:

• New ticket reservations

• Flight changes and cancellations

• Fare class upgrades

• Group and business travel arrangements

• Special promotional fares

The Muscat team also assists travelers with multi-city itineraries and the best connection options via Hamad International Airport (DOH) in Doha.

2. Baggage Information and Services

The Qatar Airways Muscat Office assists passengers with all baggage-related inquiries to ensure a smooth travel experience. Key services include:

• Checked and cabin baggage allowances

• Excess baggage purchases

• Lost or damaged baggage reports

• Special baggage handling (sports equipment, musical instruments, etc.)

Qatar Airways is known for its generous baggage policy, allowing passengers to travel with comfort and flexibility.

3. Privilege Club (Loyalty Program) Assistance

Privilege Club, Qatar Airways’ award-winning frequent flyer program, rewards loyal passengers with exclusive privileges. The Muscat office provides assistance for:

• Membership enrollment and renewal

• Avios (mileage) earning and redemption

• Tier upgrades (Burgundy, Silver, Gold, Platinum)

• Partner airline and hotel benefits

• Family program management

Members can enjoy premium benefits like lounge access, priority boarding, and bonus Avios points when flying with Qatar Airways or oneworld alliance partners.

4. Cargo and Freight Services

Qatar Airways Cargo, one of the largest air freight carriers globally, operates from its world-class hub in Doha. The Muscat office assists customers with:

• Cargo reservations and documentation

• Shipment tracking and delivery updates

• Perishable and live animal transport

• Customs clearance and logistics

The office ensures reliable and timely cargo services for commercial and personal shipments alike.

5. Special Assistance Services

Qatar Airways is committed to providing inclusive and accessible travel for all passengers. The Muscat office facilitates:

• Wheelchair and mobility assistance

• Medical and dietary support

• Unaccompanied minor (UMNR) travel arrangements

• Expectant mother travel guidelines

• Special meal requests

Passengers are advised to inform the office at least 48 hours before departure to ensure smooth coordination.

About Qatar Airways

Founded in 1993, Qatar Airways has grown into one of the world’s leading airlines, recognized for its luxury, innovation, and service excellence. Operating from its modern hub at Hamad International Airport (DOH), the airline serves more than 160 destinations across six continents.

Qatar Airways’ fleet includes cutting-edge aircraft such as the Airbus A350, Boeing 787 Dreamliner, and Boeing 777, offering unmatched comfort, entertainment, and efficiency.

The airline has received numerous global accolades, including "World’s Best Airline" multiple times by Skytrax, solidifying its reputation for premium travel experiences.

Flights from Muscat Operated by Qatar Airways

From Muscat International Airport (MCT), Qatar Airways operates multiple daily flights to Doha (DOH), offering seamless connections to destinations across the globe.

Direct Route:

• Muscat (MCT) → Doha (DOH)

Popular Connecting Destinations via Doha:

• London (LHR)

• New York (JFK)

• Paris (CDG)

• Istanbul (IST)

• Bangkok (BKK)

• Singapore (SIN)

• Toronto (YYZ)

• Sydney (SYD)

With short layovers and world-class facilities at Hamad International Airport, passengers enjoy a smooth and efficient transfer experience.

Cabin Classes on Qatar Airways Flights

1. Qsuite – Business Class Redefined

Qsuite is Qatar Airways’ signature Business Class experience, often regarded as the best in the world. Features include:

• Private suites with sliding doors

• Lie-flat beds and luxury bedding

• Gourmet à la carte dining

• Onboard Wi-Fi and entertainment

• Mood lighting and personal storage space

2. Economy Class

Passengers in Economy Class can enjoy:

• Ergonomic seats with extra legroom

• Delicious complimentary meals and drinks

• Personal entertainment screens

• USB charging ports and Wi-Fi connectivity

Qatar Airways’ commitment to comfort ensures a superior flying experience, regardless of cabin choice.

In-Flight Services and Entertainment

Qatar Airways offers an unmatched in-flight experience, combining luxury with modern technology:

• “Oryx One” in-flight entertainment system with 4,000+ options

• Fine dining menu curated by international chefs

• Complimentary Wi-Fi access on select routes

• Duty-free shopping with premium brands

• Warm hospitality from multilingual cabin crew

Every journey is designed to deliver elegance, comfort, and unforgettable service.

Why Visit the Qatar Airways Muscat Office

Visiting the Qatar Airways Office in Muscat provides numerous benefits for travelers seeking personal assistance and reliable service. You can visit the office for:

• Flight bookings and ticket modifications

• Refund processing and travel advisory

• Frequent flyer membership inquiries

• Corporate and group travel coordination

• Baggage-related issues and compensation claims

The expert team ensures that every traveler receives personalized guidance and prompt solutions for all travel needs.

How to Reach the Qatar Airways Muscat Office

By Car:
Located in the business district of Shatti Al Qurum, the office is easily accessible via Sultan Qaboos Street.

By Public Transport:
Local buses and taxis are available from major points in Muscat city center to the office location.

By Taxi or Rideshare:
Taxis are the most convenient option for visitors coming from Muscat International Airport, approximately 20 minutes away.

Customer Feedback and Experience

Travelers consistently praise Qatar Airways for its on-time performance, professionalism, and exceptional service quality. The Muscat office team is known for being helpful, courteous, and efficient, ensuring passengers have a smooth experience from booking to boarding.

Many passengers highlight the Qsuite experience and fine dining options as standout features, making Qatar Airways a top choice for premium international travel.

Conclusion

The Qatar Airways Muscat Office stands as a cornerstone of excellence for travelers across Oman, offering seamless access to global destinations through Qatar’s award-winning network. With a dedicated team providing professional guidance, comprehensive travel support, and premium customer service, passengers can rely on Qatar Airways for a world-class experience from start to finish.